Why Did Farmers Deny My Injury Claim?

Why Did Farmers Deny My Injury Claim?
Farmers Insurance, like many insurance companies, may deny claims to protect their bottom line. Here are some common reasons they give:
1. They say you were at fault.
Even if you believe the other driver caused the crash, Farmers might argue that you share most or all of the blame. California follows a “comparative fault” rule, meaning your compensation can be reduced if you were partially at fault. Farmers may deny your claim entirely if they think you were mostly to blame.
2. They say your injuries weren’t caused by the crash.
Farmers might argue that your injuries were pre-existing or unrelated to the accident. They may point to gaps in your medical treatment, a lack of early complaints, or even your own medical history to deny your claim.
3. They claim you weren’t really hurt.
Sometimes, Farmers will deny or undervalue claims by arguing that your injuries are minor, not serious enough to justify compensation, or that you didn’t treat consistently.
4. They question your medical treatment.
If you delayed getting care, missed appointments, or went to providers they see as “questionable,” Farmers might use that to deny your claim.
5. They say the policy doesn’t cover your claim.
There could be coverage issues, such as the at-fault driver not being properly insured, exclusions in the policy, or limits that have already been used up.
What Should I Do If Farmers Denied My Claim?
A denial is not the end of the road. Here are important steps to take if Farmers denied your injury claim:
1. Ask for a written explanation.
You have a right to know why your claim was denied. Request a written denial letter if you haven’t received one. This letter will often list the specific reason for the denial, which can help you prepare your response.
2. Review the policy.
Get a copy of the entire insurance policy—not just the declarations page. Review what’s covered, what’s excluded, and what limits apply. If you don’t understand it, talk to a lawyer.
3. Gather your evidence.
Collect police reports, photos of the crash scene and your injuries, medical records, and witness statements. Organize this documentation to clearly show that:
- The other driver was at fault,
- The crash caused your injuries, and
- You’ve followed through with necessary treatment.
4. Get a second opinion from a doctor.
If Farmers is questioning your injuries, a second medical opinion can strengthen your case and counter their claims.
5. Consider writing a demand letter.
This letter explains your side of the story, outlines your injuries and damages, and requests a specific amount of money to settle the claim. It should be firm, factual, and backed by documentation.
6. Hire an attorney if needed.
If the claim is valuable or Farmers refuses to negotiate in good faith, it may be time to get a lawyer involved. Insurance companies often take claims more seriously once an attorney is in the picture.
Tips for Negotiating With Farmers Insurance
If you’re still trying to negotiate a settlement after the denial, here are some tips that can help:
Be polite but firm.
Even if you’re upset, try to remain calm. Professional communication increases your chances of getting a positive outcome.
Don’t give a recorded statement without advice.
Farmers may ask for a recorded statement. Politely decline unless you’ve spoken to a lawyer first. What you say can be used against you.
Don’t accept the first offer.
If they come back with a low offer, don’t jump on it. Most first offers are far below what your claim is worth.
Stick to the facts.
Use documentation and medical records to support your claim. Avoid emotional arguments. Let the evidence speak for you.
Know your claim’s value.
Consider medical bills, lost wages, future care needs, and pain and suffering. Do some research—or talk to a lawyer—to understand what’s fair.
When Should You Call a Lawyer?
It’s a good idea to consult an attorney if:
- You suffered serious injuries (like broken bones, surgery, or long-term treatment),
- Farmers says you were mostly or completely at fault,
- There’s a coverage dispute or confusing policy language,
- They’re ignoring your calls or dragging out the process, or
- You’re just overwhelmed and want someone to fight for you.
Many personal injury attorneys in California, including Anderson Franco Law, offer free consultations and don’t charge fees unless you win.
Don’t Give Up After a Denial
A denial from Farmers Insurance can feel like a dead end—but it’s not. You have rights, and you have options. Whether it’s submitting more documentation, appealing the decision, or hiring a lawyer to file a lawsuit, you don’t have to face this fight alone.
At Anderson Franco Law, we help injured Californians stand up to big insurance companies and recover what they’re owed. If Farmers denied your injury claim, call us today for a free case review. We’ll listen, guide you, and help you take the next steps forward.